STAFF
Staff have had disability awareness training
GENERAL
Accessible to Mobility impaired visitors-yes
Accessible to Wheelchair users-yes
Audible alarm system
Contrast markings on glass doors and full-height windows
Facilities for service dogs-yes
Facilities well signposted
Hearing loop system
Information screens have visual / audible subtitles
Services for guests with hearing impairments:
Induction loop and/or infrared system
Tactile route within or outside premises
There is a visual alarm system
Routes / pathways throughout the attraction suitable for wheelchair users
DINING / BAR AREAS
Children's menu
Level access (ie no steps or thresholds), within the restaurant / cafe
Restaurant / cafe provide meals for visitors with special dietary requirements:
Additive free
Gluten free (coeliacs)
Lactose free (dairy free)
Low potassium
Low sodium
Nut free
Organic
Sugar free (diabetic)
Vegan
Vegetarian
STAFF
There are staff who have contact with visitors who have had disability awareness training
There are staff who have specialised disability knowledge or skills (e.g. sign language)
GENERAL QUESTIONS
The lighting is effective for visually impaired customers (e.g. pools of light and dark areas avoided) in:
There is an access statement
Available by email
Available by post
Available on our website
There is good colour / tonal contrast used throughout the establishment (e.g. doors contrast strongly with floors / walls)
PARKING (single unit properties)
Designated parking provided for guests with disabilities
Within about 50 metres of the entrance
BUILDING ENTRANCE
Bell at main entrance
Entrance is well lit
ACCESS TO ALL AREAS
Level access (i.e. no steps or thresholds), or access by a ramp or lift:
Bar
From the entrance to reception
To one or more bedrooms
To the dining room
To the kitchen
To the lounge
To the toilet and bathroom
To outdoor facilities
KITCHEN
Sink taps have lever handles
BEDROOM(S) AND BATHROOM(S) - GENERAL
Accessible shower facilities-yes
Accessible toilet facilities-yes
Adpated beds available-yes
Bathrooms available with:
Level entry shower (i.e. no raised shower tray or step-up)
Wet room
Bedroom furniture be re-arranged if requested by the guest
Bedrooms available with non-allergic bedding (ie non-feather pillows)
Bedrooms with air-conditioning available
Bedrooms with en-suite bathroom available
Hoists available-yes
Separate shower unit fitted with support handrails available
Separate shower units with a fixed shower seat or shower chair available
Taps in the bathroom have lever handles
W.C.s fitted with handrails available
GENERAL QUESTIONS
Services for guests with visual impairments:
Tactile route within or outside the premises
Restaurant/bar menus/bar prices available in large print format
The following available for guests with asthma or allergies:
Non-allergic bedding (e.g. non-feather pillows)
PARKING
Designated parking provided for guests with disabilities
Within about 50 metres from the main entrance
Drop-off point for guests immediately outside the main entrance
Route from the parking area to the entrance is:
Surface of the car park and pathway leading to entrance is
The site is:
ACCESS TO PUBLIC AREAS
Baby changing facilities
Level access (i.e. no steps or thresholds), or access by a ramp or lift:
To one or more bedrooms
To the bar
To the lounge
BEDROOMS AND BATHROOMS: GENERAL
Bathrooms have an emergency call system available
BEDROOMS: FOR GUESTS WHO USE A WHEELCHAIR
Bedrooms with en suite bathrooms suitable for guests who use a wheelchair
Bedrooms with separate, private or shared bathrooms, suitable for guests who use a wheelchair (i.e. not en suite)
GENERAL QUESTIONS
Emergency evacuation procedures for guests with disabilities
Non-smoking policy throughout establishment
Proprietors / staff available 24-hours
Staff have disability awareness training
Hotels & B&Bs Self Assessment
Accessibility NotesFull details on our website. At Hotel Brooklyn, we want everyone to enjoy their stay. Whether your comfort requires wider accessible entranceways, bespoke parking spaces, specific dietary requirements or simply some more thought in the layout and design of furniture and amenities we believe our hotel fulfils your needs. Our priority is always to ensure everyone feels welcomed, respected, and valued and that their needs are fully catered for.
This information is self-assessed; therefore we accept no liability for its accuracy. Please contact the venue for further information.