PARKING
Designated parking provided for guests with disabilities
Drop-off point for guests immediately outside the main entrance
Parking is provided for visitors
Parking on site
Within about 50 metres of the attraction
Ramp on route from parking area to entrance
ATTRACTION ENTRANCE
Ramp to main entrance
Steps to main entrance
TICKET / INFORMATION / GIFT SHOP [WHERE APPLICABLE]
Guest information in large print format
Information available in audio format
ACCESS TO PUBLIC AREAS (Displays, exhibits, rides etc)
Level access (i.e. no steps or thresholds) or access by a ramp or lift to:
Gift shop
Information point
Public toilet
Public toilet suitable for visitors who use a wheelchair
Ticket issuing point
Level access, ramp or lift to dining area
Level access, ramp or lift to the bar
CAFETERIA / RESTAURANT
Level access (i.e. no steps or thresholds) or access by a ramp or lift to the:
Meals for guests with special dietary requirements can be provided
Menus available in large print format
STAFF
Staff have had disability awareness training
GENERAL
Accessible to Mobility impaired visitorsYes.
Accessible to Wheelchair usersYes.
Audible alarm system
Autism friendlyYes, we have selected relaxed performances and screenings, staff available to assist, staff have training to support customers.
Clear signage throughout the attraction (e.g. colour contrasted, large lettering, use of pictograms etc.)
Contrast markings on glass doors and full-height windows
Effective lighting throughout the attraction for visually impaired visitors e.g. pools of light and dark areas are avoided
Facilities for service dogsYes, on request.
Facilities for Visually impaired visitorsYes, we have audio description for selected film screenings.
Good colour / tonal contrast used throughout the attraction e.g. doors contrast strongly with floors/walls
Hearing loop system
Hidden disability friendlyYes, signs on toilets, free companion tickets made available without checks.
Information screens have visual / audible subtitles
Mobility aids availableYes- there are 2 weheelchairs, mobile hoist, 2 x changing tables (height adjustable), heigh adjustable tables.
Routes / pathways throughout the attraction suitable for visitors with limited mobility
Routes / pathways throughout the attraction suitable for wheelchair users
Seating available throughout the attraction at appropriate intervals, for visitors with limited mobility
There is a visual alarm system
Wheelchairs provided
DINING / BAR AREAS
Children's menu
High chairs for children
Restaurant / cafe provide meals for visitors with special dietary requirements:
Additive free
Gluten free (coeliacs)
Lactose free (dairy free)
Low sodium
Nut free
Vegan
Vegetarian
STAFF
There are staff who have specialised disability knowledge or skills (e.g. sign language)
PARKING
The surface of the car park and pathway leading to entrance:
ACCESS TO PUBLIC AREAS
Baby changing facilities
This information is self-assessed; therefore we accept no liability for its accuracy. Please contact the venue for further information.
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